FAQ
Shipping & Delivery
The delivery time for your specific location will be displayed in the checkout, our average delivery time is between 2-8 days. Please note that delays due to payment authorization or product availability are not accounted for. During sales periods, there might be minor delivery delays. Orders are processed during business hours. Your shipping estimate will be based on your location and chosen shipment method during checkout.
We offer free shipping on orders above a specific amount in some locations. If free shipping is available to your location it will be displayed in the checkout.
Shipping fees are non-refundable, and duties and tax charges may apply depending on location. Shipping fees will be calculated during check-out.
Yes, we offer free shipping on orders above a specific amount in some locations. If free shipping is available to your location it will be displayed in the checkout.
No, only within Sweden.
Please feel free to reach out to see if we can work out the details.
We email you tracking information after your package has left our warehouse. Please double check your spam inbox if you can't see the email in the normal inbox.
If you haven't received any email please contact us.
Returns & Refunds
Yes, we offer full and partial returns with the carrier used for the original shipping as long as items are unworn with original tags attached within 30 days of delivery. Only one return per order is allowed.
A refund request can be submitted within a month after the purchase is made.
In our mission to lessen our environmental footprint, we charge a fee for returns. When returning an order, you will be refunded in full for what you’ve returned, except for the return fee.
Return fee is always the same as the original shipping cost. If you have ordered with express shipping we will charge an amount equal to the cheapest shipping alternative for your location. Same applies if your original shipping was free.
We will deduct a return shipping cost from your refund. Return fee is always the same as the original shipping cost. If you have ordered with express shipping we will charge an amount equal to the cheapest shipping alternative for your location. Same applies if your original shipping was free.
We accept returns with the carrier used for the original shipping as long as items are unworn with original tags attached within 30 days of delivery. Only one return per order is allowed.
Unfortunately, we do not offer exchanges for items purchased online. If you wish to exchange an item, please return it and place a new order online.
Once we receive your return at our warehouse, we will issue a refund. Please allow up to 10 business days for the refund to be processed, depending on your chosen payment method.
Same as a full price item!
Please use the included return shipping label that was in your package. If you did not receive a return shipping label in your package, please contact us to get a return label and then follow the steps below.
1. Fill in the return form on the return slip carefully.
Note! Returns that do not have a completed return form will not be processed/refunded.
2. Pack the item well in the original packaging of the product. Send it back in the same packaging it came in.
3. Place the return shipping label you received in your parcel (or via email) on the original packaging and return the parcel to the same post office where it was delivered. Save the delivery receipt.
Note! If you got it delivered directly to your home please return the package to a post office that uses the same carrier who delivered your package. You can see what carrier was used on the return shipping label.
Check out Shipping & Delivery for more details.
Sizing & Product info
We always display size guides on the product page. If you cannot find the size guide or it doesn't work you are always welcome to contact us.
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Yes, you can sign up to receive a notification when an item is back in stock. This can be done on the specific product page.
Payments & Safety
We recognize the importance of protecting the privacy of personal and financial information. Therefore, we have instituted strict policies and security measures to protect the information you provide us. When you register online with meatfriends.com, you consent to process and use such submitted personal data following this privacy policy. This privacy policy applies to all protected personal information collected, maintained, or used by meatfriends.com. Data transferred to a third party is solely used to fulfill the obligations from meatfriends.com to you as a customer.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.